Have you been in a dusk situation and had it work? After going to the dealer I still have the issue. They claim to have installed the latest software but did not reference the service bulletin. I am wondering if the service bulletin was applied. If so, it did not work for me.BREAKING NEWS...on 10/24/16 a service bulletin 16-NA-357 was issued pertaining to software reprogramming/calibration of the BCM (body control module) for '16/'17 Buick Envisions. I had my '16 Envision updated today, took less than an hour, and the NAV/Instruments/Camera seem normal as one goes from light to dark, and dark to light surroundings. So far have only tested this in/out of the garage on a sunny day, so will need to see how the lighting adjusts during dawn and dusk situations. But what a vast improvement!
You should be able to ask for a copy of the work order which should outline what they did. Those orders are kept in the system for a long time, years, so going back and getting it shouldn't be much of an issue. Nothing they wouldn't want to share with you.Have you been in a dusk situation and had it work? After going to the dealer I still have the issue. They claim to have installed the latest software but did not reference the service bulletin. I am wondering if the service bulletin was applied. If so, it did not work for me.
A faultiness design is applied on Lower Control Arm with Buick Envision!Bulletin Title: #16-NA-357 - Integrated Center Stack and/or Instrument Panel Cluster Backlighting Seems Dim at Times - (Oct 24, 2016)
Actually in RI, it's four tries and it has to be a safety issue along with other things, whether or not not being able to properly view the back-up camera qualifies, I don't know. While this seems to be an issue for others, if it even got to the point of a new one, which I highly doubt, that would probably have the same problem so I wouldn't want to go that route for sure. I just want this fixed so it works properly, if it were something that I didn't use, I probably wouldn't even care.If they can't fix it after three tries, I think the lemon law kicks in and you should get a new one. Let us know how it goes!
Just purchased a 2017 Envision Prem II and wondering if this TSB will fix a minor issue whereby I'm unable to adjust the brightness more when it's dark outside at night. It'll be too bright then when I move the brightness control it will dim significantly and I'm only able to get the brightness about 1/2 of what it was. I would like to adjust the brightness just a bit more. Thanks. BTW, my 2016 Buick LaCrosse does not have this issue.