Hi Mom22Mimi24, from what I was told when I purchased in April of this year, if it reads that on the sticker, then it's set up for heated seats and the only thing missing is the chips to make them work. I believe that vehicles built after November 2021, won't have the heated feature available at all but ones built prior will have the notation on the sticker that a later retrofit is included. I was told back then that it'll be the 3rd or 4th quarter of 2022 that this will be completed but, same here, the dealer can't shed any light on it, they told me that it'll be handled as a vehicle recall when the chips are available. I read a GM Press Release back at the end of July that stated that the chips were going to be sent to the dealers beginning the first week of August and that the dealers will be contacting the vehicle owners but when I went for service two weeks ago, the dealer claims that they don't have any and no nothing about the GM Press Release, seems like they're just pointing fingers at each other, I'm kind of frustrated at this point.
Thanks for your reply. I pinned my sales manager down today and he said, yes if it says to be retrofitted later (on the Window sticker) on the heated seats, it will be, but no time frame yet. With me, it is a medical issue and I explained that to him. Since he says the Essence you can't order the Premium seats that have 4 way lumbar, (even though it is on the build your own on GM's website) because he said they are saving those parts for the Avenir.