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Discussion Starter · #1 ·
My brand new two month old 2017 Buick Envision has been in shop twice with cluster gauges / radio panel all going dark at random. This is causing great concern with me and family especially driving at night. Had software updates. Not sure its just software.
 

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It might be the actual unit itself, the hardware. If software fixes don't remedy the issue then odds are it will have to be escalated to replacing the unit.

At the same time it will help to find out if that software upgrade worked for other owners or Envisions on the dealer lot.
 

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Our radio panel just went completely dark today on our 3 month old Envision. Of course it's Memorial weekend and we can't get it in until Tuesday. I'm really bummed.
 

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software upgrade

I finally got the software update on my 17 Envision and great difference. A little brighter and it does not go dark. Need some dusk days but it was cloudy morning and it did not dim. This was my only real complaint.
 

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I finally got the software update on my 17 Envision and great difference. A little brighter and it does not go dark. Need some dusk days but it was cloudy morning and it did not dim. This was my only real complaint.
Hopefully it stays that way. Keep us posted if it acts up because not always do updates work flawlessly. Are you at least happy with the rest of the electronics within the center console?
 

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yes, no problem with cluster. and after software update it seems when i pull into parking space the engine does not cut off and then on when I put in park. If that was a tweak then Great.
 
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