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My dealership ordered perhaps five months a seal for the triangular piece of glass by the A pillar--this is under warranty--to reduce wind noise. The seal for the passenger-side glass came in, but the seal for the driver-side glass has not. Still waiting. Five months. Under warranty.
Also, in early September, a car in a parking lot backed into the passenger side of my Envision. For the repair work, I need a new passenger-side rear door. The door was ordered in mid-September. I am still waiting.
I understand with Covid there have been supply-chain problems, but I would expect an American car manufacturer to be able to provide items like door and window seals being installed because of warranty problems in less than four months. The parking-lot incident did not render my Envision inoperable. Had it done so, I wonder whether the other driver's liability insurer might have found my 2021 vehicle a total loss because of the expense of providing a rental car for God knows how long.
What is going on? Is it because the Envision is made in China? This will be my first and last Buick.
Also, in early September, a car in a parking lot backed into the passenger side of my Envision. For the repair work, I need a new passenger-side rear door. The door was ordered in mid-September. I am still waiting.
I understand with Covid there have been supply-chain problems, but I would expect an American car manufacturer to be able to provide items like door and window seals being installed because of warranty problems in less than four months. The parking-lot incident did not render my Envision inoperable. Had it done so, I wonder whether the other driver's liability insurer might have found my 2021 vehicle a total loss because of the expense of providing a rental car for God knows how long.
What is going on? Is it because the Envision is made in China? This will be my first and last Buick.