Waiting For Months To Get Parts For Buick Envision

2050 Views 4 Replies 5 Participants Last post by Digmor Crusher, 2 mo ago

petrerichard01

Discussion Starter · 6 mo ago

My dealership ordered perhaps five months a seal for the triangular piece of glass by the A pillar--this is under warranty--to reduce wind noise. The seal for the passenger-side glass came in, but the seal for the driver-side glass has not. Still waiting. Five months. Under warranty.

Also, in early September, a car in a parking lot backed into the passenger side of my Envision. For the repair work, I need a new passenger-side rear door. The door was ordered in mid-September. I am still waiting.

I understand with Covid there have been supply-chain problems, but I would expect an American car manufacturer to be able to provide items like door and window seals being installed because of warranty problems in less than four months. The parking-lot incident did not render my Envision inoperable. Had it done so, I wonder whether the other driver's liability insurer might have found my 2021 vehicle a total loss because of the expense of providing a rental car for God knows how long.

What is going on? Is it because the Envision is made in China? This will be my first and last Buick.

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Gregger

· #2 · 6 mo ago

It's not just Buick that's having part supply issues. Check pretty well any other manufacturer... they all have this problem. If the slow delivery is a reason to not procure future Buicks, I'm not sure which manufacturer you'd buy from... they're all pretty well in the same boat.

Regarding the wind noise from the driver's door window, it's been a known problem with pretty well every 2021 Envision out there resulting in a big demand for the parts. It took around 6 months for one of the 2 seals to come in for my driver's door. Still waiting for the other one but since the noise was reduced with the first repair, I haven't followed up.

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divotdug

· #3 · 6 mo ago

petrerichard01 said:
What is going on? Is it because the Envision is made in China? This will be my first and last Buick.

Absolutely. The Envision is made in China with about 90% Chinese parts. Buick also sells more vehicles in China than it does in the US. I'm guessing US dealers are not high on the list of spare parts.

Having said that, the supply chain is an issue for all automakers. My son is a Subaru service advisor. He has cars that have been in the shop for months waiting on parts. Subaru also ran into a shortage of oil filters and had to come up with an alternate supplier.

I enjoy my '21 Envision but doubt I would lease another. I find it just a tad too small and find it interesting that on road trips it gets less MPG than my previous GMC Acadia.

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mikef

· #4 · 2 mo ago

my 2021 envision been in the shop for 4 weeks waiting on parts. this will be my last buick i ever buy. love the vehicle love the options. comfortable ride. but damm this is ridiculous. motor killed on me pulling out of my driveway took 20 min for it to restart so i can pull it back into my driveway, doors unlock by themself. windows roll down by themselves. i was inside a hospital room looking out the window, looking at my vehicle windows rolled down by themself done that 3 times, remote sitting on the table, sitting at stop sign auto stop stops engine, ok its supposed to do that, take your foot off brake supposed to start not mine, it waits till you get the accelerator petal pressed down to go and it starts back up jerking the vehicle.

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Digmor Crusher

· #5 · 2 mo ago

mikef said:
my 2021 envision been in the shop for 4 weeks waiting on parts. this will be my last buick i ever buy. love the vehicle love the options. comfortable ride. but damm this is ridiculous. motor killed on me pulling out of my driveway took 20 min for it to restart so i can pull it back into my driveway, doors unlock by themself. windows roll down by themselves. i was inside a hospital room looking out the window, looking at my vehicle windows rolled down by themself done that 3 times, remote sitting on the table, sitting at stop sign auto stop stops engine, ok its supposed to do that, take your foot off brake supposed to start not mine, it waits till you get the accelerator petal pressed down to go and it starts back up jerking the vehicle.

I feel for you, unfortunately ever make and model has a limited amount of lemons. In all the reliability studies I've seen the last few years Buick, and the Envision, do very well.

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